Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our Privacy policy.
Privacy Policy
Effective Date: 22 nov 2024
At Pikola.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing Pikola.shop, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by third-party providers)
1.2 Non-Personal Information
- IP address
- Browser type and version
- Operating system
- Device information
- Usage data, including time spent on the site, pages visited, and links clicked
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process transactions and manage subscriptions
- To provide customer support and respond to inquiries
- To improve our website, products, and services
- To send promotional emails (if you have opted in)
- To ensure security and prevent fraudulent activity
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
3.1 Service Providers
- Payment processors
- Hosting providers
- Marketing and analytics services
3.2 Legal and Compliance Purposes
We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.
4. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize your data.
5. Your Privacy Rights
5.1 Access and Correction
You can access and update your personal information by logging into your account or contacting us directly.
5.2 Opt-Out of Marketing
You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our emails.
5.3 Data Deletion
You may request the deletion of your personal information by contacting us, subject to our legal obligations.
6. Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience.
8.2 Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us analyze how users interact with our site.
- Marketing Cookies: Used for targeted advertising.
8.3 Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
9. Children’s Privacy
Pikola.shop does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data collection, we will delete it immediately.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated accordingly. Your continued use of our services constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
